Admin Panel — Platform Management
The supervisor cockpit for overseeing users, vendors, payments, and the full service ecosystem.
Overview of the Admin Panel
The Admin Panel is the control center for the platform owner. It gives you 100% control over the entire ecosystem: from adding new services (government or private), tracking massive revenues, verifying payments, to managing the vendors doing the actual work.
How the Admin Controls the System (Step-by-Step Example)
Let's look at You, the Platform Owner.
1
Creating a New Service: You notice people need "Company Registration (Pvt Ltd)". You click "Add Service", upload an icon, set the price at ₹15,000, specify the required documents (PAN, Aadhaar, Bank Statement), and save. The service is instantly live for all citizens!
2
Payment Verification: A citizen applies for this new service and pays ₹15,000 via your UPI QR code. The system alerts you. You check the uploaded screenshot against your bank account. You click "Verify Payment" to safely accept the money.
3
Vendor Management: You have a CA vendor named Priya. You created her vendor account using the "Add Vendor" button, and set her commission. The system automatically assigns this ₹15,000 task to Priya.
4
Monitoring Progress: On your Admin Dashboard, you can see exactly when Priya starts the work, and you can see when she finishes it. You hold the power to reassign tasks if someone is too slow.
5
Revenue Tracking: Your dashboard automatically updates to show you just made a ₹15,000 sale, and keeps track of your profit margins and overall business growth.
A to Z Capabilities
- Unlimited Scale: Add literally any service you want. If it requires a form and a payment, you can sell it on CSC.
- Fraud Prevention: The manual UPI verification system ensures nobody can fake a payment. Work only begins when YOU confirm the money is in your bank.
- Complete User & Vendor Database: Access the details of every citizen and every vendor. Ban problematic users or deactivate underperforming vendors with one click.
Powerful Dashboard
See a bird's eye view of your empire: Total Revenue, Pending Tasks, Active Users, and Top Performing Vendors in real-time beautiful charts.
Customer Support View
If a citizen complains, you can open their exact application, see the uploaded documents, see which vendor is slacking, and fix the problem instantly.