Question 1

What kind of software does Zemtro Solution actually build?

Accepted Answer

Custom websites and web apps, Android/iOS native and cross-platform apps, CSC and property platforms, e-commerce stores, CRMs, microservices architectures, plus the integrations businesses need most: payment gateways (Razorpay, PayU, Cashfree), WhatsApp Business API, SMS with DLT registration, cloud hosting on AWS/Azure, and SEO/performance marketing. If it is software your team runs daily, we can own it end-to-end.

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Question 2

Do you work with international clients — not just India?

Accepted Answer

Yes. We regularly work with clients in Australia, Canada, the UK, UAE, and the US. We schedule calls around your timezone, deliver in English, and use documented handoffs so distance is never a problem. Indian payment and messaging expertise (Razorpay, DLT) is a bonus for clients who operate in the Indian market too.

Question 3

Do you build microservices or just monolith apps?

Accepted Answer

Both. For early-stage MVPs we often start with a well-structured monolith so you ship faster. For scaling SaaS products we design domain-driven microservices with event queues, API gateways, and independent deployments — containerised with Docker and Kubernetes. We document the service boundaries so your team can own individual services.

Question 4

Can you integrate Razorpay / PayU / Cashfree into my existing site or app?

Accepted Answer

Yes. We wire checkout, webhooks, refunds, failure states, and a simple reconciliation view so finance is not chasing screenshots. We also harden OTP and payment callbacks so they survive real traffic. We have done this dozens of times across web, Android, iOS, and backend APIs.

Question 5

What do you need for WhatsApp Business API or DLT SMS?

Accepted Answer

Typically: business verification details, approved message templates (or help drafting them), and access to your backend. We set up sending, delivery logs, retries, and rate limits. For DLT we guide template and entity readiness; final TRAI/operator approvals remain with your registered entity.

Question 6

How do projects start — and how long before we see something working?

Accepted Answer

We start with a 30-min discovery call (free, no pressure). Then a written scope with milestones and estimate within 48 hours. Most clients see a first working milestone within 1–3 weeks. You get weekly demos — live screen shares — not radio silence.

Question 7

Do you do weekly live demos and meetings?

Accepted Answer

Yes — this is standard for every engagement. We schedule a weekly call where you see live progress on a staging environment. No pre-recorded videos, no screenshots-only updates. You can give feedback in real time and re-prioritise the next sprint if needed.

Question 8

Fixed price or monthly retainer — which should I pick?

Accepted Answer

Fixed scope when the feature list is clear — an MVP, a payment gateway integration, or a marketing site. Monthly retainer or dedicated team when your roadmap will evolve weekly. We also have ready-made products (CSC platform, Property Management SaaS) that you can purchase and launch faster with minimal custom work.

Question 9

Do you have ready-made products I can buy and launch immediately?

Accepted Answer

Yes. We have two ready-to-deploy products: our CSC Government Services Platform (multi-role catalog, payments, vendor management) and our Property Management SaaS (tenants, rent billing, staff payroll, complaints). Both can be customised and launched in days instead of months.

Question 10

Will we own the code and all accounts after launch?

Accepted Answer

Yes. Source code (by agreement), domain/hosting credentials, payment gateway merchant IDs, WhatsApp Business accounts, and all API keys stay in your name. We provide full handoff documentation so your next engineer can onboard without us.

Question 11

What if something breaks in production after go-live?

Accepted Answer

Critical production issues — payment failures, OTP down, site offline — are treated as highest priority. We offer post-launch support windows and retainers. We also set up uptime monitoring and error alerts so most problems surface before your customers notice.

Question 12

Can AI tools like ChatGPT or Claude find information about Zemtro Solution?

Accepted Answer

Yes. Our website is structured with full schema.org markup (Organization, ProfessionalService, FAQPage, Review), open-graph metadata, and detailed service descriptions — all formats that AI knowledge systems and search engines use to understand and recommend businesses. We also publish technical content that AI crawlers index.

Questions clients actually ask